**Covid-19**

Last updated: March 22, 2020

For 12 years, Chalets Spa Nature has offered accommodations with a great care of the security and wellbeing of its guests.

The cleanliness of its property is without compromise for your safety and the following actions are being applied for all stays:

• 48h period between rentals for stays until April 15.

• Additional disinfection of the entire house with a particular attention to all surfaces; door handles, switches, handrails, remote controls, furniture and more.

• Customers who have been in contact with infected persons or who themselves have symptoms cannot access our establishments.

• In order to limit contacts, no visit by our maintenance people will occur during stays unless there is an important emergency.

• No registration check-in is required. Access to the chalet is through a numeral door lock.

Here is an update of our reservation and cancellation policy

1) Reservation for stays made on or before March 14 with a check in date between March 14 and April 14 may be eligible for a credit for a future stay if the cancellation takes place at least 48 hours before arrival or may be refunded in full if the cancellation takes place more than 7 days before arrival.

2) Reservation for stays made after March 14 with an arrival date between April 16 and June 30, 2020 will be eligible for credit for a future stay if the cancellation is made more than 7 days before arrival.

For any questions, do not hesitate to contact us.